Last revised: January 9, 2011
Most products can be returned within 30 days of delivery if you are not satisfied with your purchase. Products must be returned in 100% complete, undamaged, like new condition in the original package and with all contents included with the initial shipment. Provided your return meets these requirements, you will be refunded the full amount of the purchase price plus taxes, excluding any shipping costs. PFP may, in its sole discretion, reject or impose a restocking fee on items that do not satisfy these requirements.
If you receive product that is damaged upon delivery, you are eligible to return the product for a refund of the full amount paid, including taxes and shipping charges. Any damaged products that you would like to return after 30 days is subject to the manufacturer’s warranty, if any, and must be handled directly with the manufacturer.
To make a return, you must call us at 1-855-Poo-Free to request a return authorization kit. If you return a product without a calling first, we may, in our sole discretion either reject the return or deduct a restocking fee from your refund.
Products sold via the Website may covered by a manufacturer’s limited warranty, a copy of which will be included with the product. In addition, to help you make an informed decision, PFP will gladly provide you with a copy of the applicable manufacturer’s warranty upon request. To receive a free copy of any manufacturer’s warranty, please contact PFP at firstname.lastname@example.org.
Alternatively, you can visit the manufacturer’s Website directly. When requesting your free copy of a manufacturer’s warranty, please include the following information:
- Email or mailing address to which the warranty should be sent;
- Name and model number of product;
- Name of manufacturer; and
- The URL at which the product is located on the Website.
You agree that if you decide to purchase a product via the Website without first requesting a copy of the applicable manufacturer’s warranty, either from PFP or the manufacturer, by doing so, you release PFP from any obligation to provide you with a written copy of the warranty prior to sale. EXCEPT FOR ANY WARRANTY STATEMENTS MADE BY THE MANUFACTURER IN THE ASSOCIATED MANUFACTURER’S WARRANTY, PFP PROVIDES ALL PRODUCTS “AS IS” without warranty of any kind, express or implied, including but not limited to, fitness for a particular purpose, title, or non-infringement. Some states do not allow the exclusion or limitation of certain warranties, so the above limitation or exclusion may not apply to you. Should applicable law not permit the exclusion or limitation of any warranties implicated by any product offered via the website, then PFP hereby grants the minimum express or implied warranty required by law in connection with such product.
IN NO EVENT SHALL PFP BE LIABLE FOR ANY DIRECT, SPECIAL, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL DAMAGES, OR ANY OTHER DAMAGES OF ANY KIND, ARISING OUT OF OR IN ANY WAY CONNECTED WITH (A) ANY PRODUCT OR SERVICE PROVIDED VIA THE WEBSITE, (B) ANY DELAY IN SHIPPING A PRODUCT; OR (c) ANY OTHER MATTER RELATING TO THE PRODUCTS OR THIS WEBSITE. YOUR SOLE REMEDY FOR DISSATISFACTION WITH THE webSITE IS TO STOP USING THE webSITE AND RETURN THE AFFECTED PRODUCT IN ACCORDANCE WITH pfp’s refund and return policy. APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OF LIABILITY, IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES SET FORTH ABOVE, SO THIS LIMITATION OF LIABILITY MAY NOT APPLY TO YOU. IF ANY PART OF THIS LIMITATION ON LIABILITY IS FOUND TO BE INVALID OR UNENFORCEABLE FOR ANY REASON, THEN THE AGGREGATE LIABILITY OF PFP UNDER SUCH CIRCUMSTANCES FOR LIABILITIES THAT OTHERWISE WOULD HAVE BEEN LIMITED SHALL NOT EXCEED ONE HUNDRED DOLLARS ($100).
We Love Our Sponsors
Sponsoring organizations win because they get to sponsor an important community service and receive recognition for doing so – at a very reasonable cost.
Did You Know?
Pet Waste is a Serious Health Hazard
The American Pet association estimates that this country's seventy-one million pet dogs produce over 4.4 billion pounds of waste per year. That’s enough to cover 900 football fields with 12 inches of dog waste!